Even though your cash back doesn't appear immediately, don't worry; you are still earning cash back. It typically takes 1-7 days for your cash back to appear in your Extrabux account. Some stores, however, can take as long as 20 days to notify us of your purchase. As soon as the store notifies us, Extrabux will email you to let you know that you have earned cash back. If it has been longer than 7 days and your cash back hasn't posted, please Contact Us with subject:"Where is My Cash Back?"  

Once you have earned at least $10 Available cash back and made at least one purchase (the cash back earnings exceed $1) , you can receive a cash back payment. To request a payment, first select a payment method, and then log in to your Extrabux account and click the "Request Payment button". You can receive cash back payments via check in the mail or through PayPal. We also give you the option of requesting Amazon.com eGift Cards or donating your cash back to a charity. Payments are typically sent within 5 business days. PayPal and Amazon egift card payments can take another 24-48 hours to appear. Check payments can take another one or two weeks to your U.S. mailing address.

Your cash back earnings will post to your account 1-7 days after your purchase, but the cash back for the purchase will not be Available for payment until 90 days after the purchase. After 90 days, your cash back becomes Available and you can receive a payment. We require 90 days because most stores take up to 90 days to report returns and order cancellations.

Pending cash back are your earnings that cannot yet be withdrawn because the return time (90 days) on those purchases has not yet passed. Once the 90 day return time passes, the cash back for those purchases becomes Available and cash back can be withdrawn ($10 Available minimum). When your cash back, referral bonus, and other rewards statuses become "Available", they will be displayed in the "Credit" of Account Detail. Withdrawal related records will be displayed in the "Debit".

If the status on your cash back just changed to "Paid", your payment should be in your PayPal account within 24-48 hours. If the status has been "Paid" for longer than 48 hours and you haven't received the payment, please contact us at payments@extrabux.com. We can track the payment and let you know its status. It is possible that your PayPal account is not configured correctly. If that is the case, we can provide you with the PayPal Transaction ID and you can contact PayPal to find out why the payment hasn't yet shown up in your account. 

When you click our link to a store's website, we earn a sales commission from that store on everything you purchase. We pass the majority of this commission back to you as Cash Back. For example, if you buy from a store with 10% cash back and spend $100, we'll add $10 cash back to your Extrabux account within 1-7 days. 

Even though your cash back doesn't appear immediately, don't worry; you are still earning cash back. It typically takes 1-7 days for your cash back to appear in your Extrabux account. Some stores, however, can take as long as 20 days to notify us of your purchase. As soon as the store notifies us, Extrabux will email you to let you know that you have earned cash back. If it has been longer than 7 days and your cash back hasn't posted, please Contact Us with subject:"Where is My Cash Back?"  

Please allow the usual 1-7 days for the purchase to be added to your account. If you do not see it recorded after 7 days，please add your order in this page: https://www.extrabux.com/en/help/contact

Click the "Add a purchase to your account" button and write down the order confirmation. We will send to the merchant to check it out. Note that due to store response time it can take up to 30-45 days to resolve the inquiry.

The order amount and/or cash back that the store reports to us may alter slightly from the amount you add (due to shipping costs, taxes, coupon discounts, and/or cash back restrictions).

Yes. In order for us to track your purchase and give you cash back, you must be signed in to Extrabux and click our link to the store before every purchase. 

No. Extrabux is not a store and does not sell any products. Extrabux is a shopping service that pays you cash back for shopping online. If you have a question about the product(s) you ordered, please contact the appropriate store.

Pending cash back are your earnings that cannot yet be withdrawn because the return time (90 days) on those purchases has not yet passed. Once the 90 day return time passes, the cash back for those purchases becomes Available and cash back can be withdrawn ($10 Available minimum). When your cash back, referral bonus, and other rewards statuses become "Available", they will be displayed in the "Credit" of Account Detail. Withdrawal related records will be displayed in the "Debit".

Although the store has not yet confirmed that they have a record of you clicking through Extrabux and then making that purchase, we've gone ahead and temporarily added its amount of Cash Back to the total "Cash Pending" amount in your account. We're now trying to convince the store that you used Extrabux. If we're successful, everything will then proceed as usual. Otherwise, we'll then remove this temporary cash back adjustment.

Your cash back earnings will post to your account 1-7 days after your purchase, but the cash back for the purchase will not be Available for payment until 90 days after the purchase. After 90 days, your cash back becomes Available and you can receive a payment. We require 90 days because most stores take up to 90 days to report returns and order cancellations.

Once you have earned at least $10 Available cash back and made at least one purchase (the cash back earnings exceed $1) , you can receive a cash back payment. To request a payment, first select a payment method, and then log in to your Extrabux account and click the "Request Payment button". You can receive cash back payments via check in the mail or through PayPal. We also give you the option of requesting Amazon.com eGift Cards or donating your cash back to a charity. Payments are typically sent within 5 business days. PayPal and Amazon egift card payments can take another 24-48 hours to appear. Check payments can take another one or two weeks to your U.S. mailing address.

Sometimes. While it's not guaranteed, you can sometimes earn cash back when you buy a gift certificate. In some cases, you can also earn cash back when you use a gift certificate to make the purchase.

Not usually. If you use a coupon not provided by Extrabux, you may not be eligible to earn cash back on the purchase. Even coupon codes you receive in an email or regular mail directly from the store can invalidate your cash back. The stores oftentimes use coupon codes to determine the source of the order. So even if you click through Extrabux, but use a coupon code not found on Extrabux, the store will credit the order to the source of the coupon code and not Extrabux. It's best to check the Extrabux store page to see if there is a similar code available that you can use and still get cash back. If not, we always suggest you find the best deal for you.

Yes! No matter what country you live in, you can earn cash back. Please keep in mind that Extrabux only mails cash back checks to users with a United States mailing address. If you live outside of the United States, you can still get paid via PayPal, gift card or donate your cash back to a charity.

• DO enable cookies on your browser while you are shopping. Stores use cookies to track your purchase so you can get cash back from Extrabux! Remember, if the store doesn't track your purchase, Extrabux does not receive a sales commission, which means we can't pay the cash back. Some browser extensions that block ads while on the internet, such as Adblock and Adblock Plus, will prevent you from earning cash back. 
• DO click through to the store from Extrabux. Clicking to Extrabux from other websites or typing the store's website directly into your web browser without going through Extrabux will invalidate your cash back. Make sure that you don't click any other links to the store's website after clicking through from Extrabux. If you place an order at a store's website but forgot to click through Extrabux first, your order is not eligible for cash back. 
• DO make sure your shopping cart is empty when you click through to the store from Extrabux. In order to earn cash back, some stores require that your shopping cart be empty when you click from Extrabux to the store's website. Some stores keep track of when you put items in your shopping cart and if you don't do it after you clicked through from Extrabux, it's possible that you won't earn cash back. 
• DON'T use coupons from sources other than Extrabux. Some stores track the codes you use and don't allow cash back if you use a code from somewhere other than Extrabux. This includes codes you receive in an email from the store, on social media sites, on blogs, in postal mailings, etc. DO figure out the best deal for you with all of your options, but know that combining outside coupons with Extrabux cash back usually doesn't work. 
• DON'T delete cookies while you are shopping. We know that some people occasionally delete their browser cookies. Unfortunately, if you happen to delete cookies while in the middle of an Extrabux shopping session, the cash back will not be tracked. Wait until after all of your shopping is complete before you consider deleting cookies. 
• DON'T close the store website while shopping. If you do close the window, you must go back to the Extrabux store page and click through from Extrabux to start a new session. 
• DON'T checkout multiple times at an online store without clicking back through Extrabux. If you want to keep shopping after checking out the first time, you must go back to Extrabux and click back through to the store again. Even if you are ordering the same item at the same store but in a new order, you need to have a new record of clicking through to the store to go with your new order. So, after every checkout, go back to Extrabux to start again and click back to the same store or select a new store.

Security software, such as Kaspersky or other protection software, which can block the tracking cookies Extrabux uses to earn credit for your order. If you are using this type of software you will need to ensure that it is set up to allow cookies from Extrabux and our partner sites. Similarly, if using a firewall such as Zone Alarm, Norton Internet Security or some other such Firewall, then you need to keep the "Ad Blocking" turned off. 

Some toolbars can redirect the credit to another affiliate. If you have any toolbars installed you may need to check and see if they are linked to any other shopping rewards or coupon sites. 

The use of a browser that does not allow the creation of cookies. Extrabux highly recommends the use of Internet Explorer, Mozilla Firefox, Google Chrome or Safari. Due to the number of third party browsers available we cannot verify that any outside of the ones mentioned here will work properly with the Extrabux program. 

Using a browser's "Private Browsing" feature at any point in the shopping process can render your purchase ineligible for cash back. 

Lastly, there are spyware or adware programs which can cause your online shopping to be reported as having come from another company. There are many free detection, removal and protection programs you can download online to protect you from and check for spyware or adware.

Members with the browser extensions AdBlock or Adblock Plus installed (or similar browser extensions or software) may experience issues receiving Cash Back. 

You can use a browser that does not have the extension installed and still earn cash back through Extrabux.

There really is no catch. You will never be charged any hidden fees. We will never ask for your credit card information. We will never sell your personal information. Extrabux is 110% free (really, it is)! We pay you cash back every time you shop online through Extrabux.

Certain stores do not support our "Add Purchase" feature. 

These include:

• Amazon 
  
• iHerb 
  
• TripAdvisor (and more) 

We apologize for the inconvenience. 

If you made an eligible purchase at one of those stores and do not see the cash back in your account, please contact us.

• Use a Web browser that does not support cookie tracking. 
  
• Already had items in your shopping cart when you clicked through from Extrabux. 
  
• Click on other sources to get to the merchant as well as clicking on Extrabux around the time that you place your order. 
  
• Use coupons or promotion codes from sources other than Extrabux. (This includes the codes you receive from merchant emails, social media like blogs or postal mails, etc., then the credit of your order goes to the source of that coupon code). 
  
• Cookies expired. Take too long to place the order after clicking through Extrabux. 
  

• Use coupons or promotion codes from sources other than Extrabux. (This includes the codes you receive from merchant emails, social media like blogs or postal mails, etc., then the credit of your order goes to the source of that coupon code). 
  

• Use coupons from sources other than Extrabux. (This includes the codes you receive from merchant emails, social media like blogs or postal mails, etc.) 
  
• Click to other shopping sources before placing an order or use promotional links from other coupons/rewards sites in the shopping session. 
  
• Use more than one browsers or open too many unrelated tabs. (Stick to the initial window opened for you by Extrabux at the beginning of your shopping session till your purchase is complete.) 
  
• Shopping cart is not empty when you click through to the store from Extrabux. 
  
• Click the merchant email to place an order. 
  
• Clear cookies while you are shopping or cookies experied during your shopping session. 
  
• Didn't click through to the store from Extrabux. 
  
• Close the merchant page during shopping. 
  
• Order cancelled/Return the order or part of the order to the merchant.  
  

• Order cancelled/Return the order or part of the order to the merchant. 
  

• Click to other shopping sources before placing an order or use promotional links from other coupons/rewards sites in the shopping session. 
  
• Shopping cart is not empty when you click through to the store from Extrabux. 
  

• Order has not been delivered. 
  
• Order has been returned or cancelled. 
  
• Order is not tracked by merchant. 
  
• Order is placed without logging in to Extrabux 
  
• Order violated merchant's cash back restrictions. 
  
• Clear cookies while you are shopping or cookies experied in your shopping sessions. 
  
• Order ID invalid.
  

In order to receive cash back you must first sign up for an Extrabux account. It just takes a minute, and you only need to provide us with an email address and password to get started. If you are not an Extrabux member, you can still use Extrabux to find coupons and compare prices, but you will not earn cash back. 

• If you earn $25 in cash back, you can get $5 Welcome Bonus #1;
• If you earn $50 in cash back, you can get $5 Welcome Bonus #2, total of $10;
• If you earn $75 in cash back, you can get $5 Welcome Bonus #3, total of $15;
• If you earn $100 in cash back, you can get $5 Welcome Bonus #4, total of $20.

Current Welcome Bonus Period: 9/26/2018 - 12/31/2018

Yes, your shopping information is secure and private. While we can see which stores you visit, we do not collect information on the items you browse while you're on the store's website. The store will notify us of the order details and order amount 1-7 days after you complete your purchase. Extrabux will always be free and will never sell your email address to anyone. Extrabux does not collect credit card information.

In your account, you can view purchases that you've manually added by clicking on the "ADDED BY ME" tab.

To remove a purchase: hover over the purchase, then click the trash can icon that appears on the right.

To edit a purchase (e.g. if you made a mistake while adding a purchase): please first remove the purchase, then click the "Add a Purchase" link on that page so that you can add it again it with correct information.

If you reallly want to change your Extrabux account email address, you need to reach out our customer support agents to do that. 

Log in to your Extrabux account and go to Account Settings. In the Change Password section, enter your current password, then your new password, and click Save Changes.

Go to the Forgot Password page, enter your email address, and click Send Password. We'll email the link to allow you reset your password. 

Log in to your Extrabux account and go to Account Settings. In the Edit Payment Method section, choose your payment method and click Save Changes.

Cash back becomes Unavailable when the store notifies Extrabux that the purchase may be fraudulent. In rare cases, your purchase may incorrectly be marked as fraudulent. If this is the case, please let us know and we will review the purchase with the store and change the cash back to Available if appropriate. Until we hear from you we will need to withhold payment of this cash back, so please Contact Us. 

Reconsider ☺. As an Extrabux member, you earn cash back on every purchase at thousands of online stores. Plus it's free! If you don't want to receive emails from Extrabux you can turn off your newsletters on the Account Settings page and still remain a member. If you have any questions or concerns about Extrabux, please Contact Us. If you're sure you'd like to terminate your account, visit the bottom of your account settings, please keep in mind that you might not be able to recover it any more. 

We recommend that you Add extrabux.com email addresses to a "safe sender" list in an email client to prevent emails from ending up in the spam folder.

WebMail
Open the email.
Click on the sender's name and email address.
Click "Add to Address Book" in the window that appears.
Enter any additional information.
Click Save.

AOL (version 9.0 or higher)
Copy the "from" address from the latest email (or you can copy the addresses listed above).
In the pop-up box, select Add.
Paste the copied address/type the address required in the Other email field.
Make the newly added address the "Primary email address" by checking the checkbox.
Select Save.

Yahoo
In Yahoo Mail, your Contacts list is your whitelist. To add the From Address to your Yahoo Contacts:
Open your Yahoo mailbox.
Click the address book icon under the Yahoo! Mail logo. When you roll your mouse over it, it will say Contacts.
Click "New Contact".
Fill in the fields of your Contact.
Click Save.

Outlook.com
Open your Outlook mailbox.
Select Options from the top right (next to the question mark).
Select More options > Safe and blocked senders (under Preventing junk email) > Safe senders.
In the space provided, enter the address.
Example: You can either enter a specific email address or use *xxxxx.com or @xxxxx.com to whitelist the domain (replace the xxxxx with the domain name).
Select Add to list.
Ensure the safe mailing lists box has the address you entered, and select OK.

Gmail
To ensure that you receive emails in your inbox, you can add the email address to your contact list. If one of our mails has been moved to the spam folder, you can mark it "Not Spam" to whitelist it.
Select contacts from the options on the left side of the Gmail Inbox.
Select "Create Contact" on the top menu.
Enter the email address in the primary email box.
Select Save.

Macmail
Open the email.
Ctrl-click the sender's email address and select "open in address book."
Verify the sender's contact details.

Yes! When you refer a new member to Extrabux, you earn a $5 bonus, plus we match 5% of your friend's earnings for the first year and give it to you. Your friends get the welcome bonus when they sign up too! 

Go to your Invite Friends section to get your unique referral link. Share this link anywhere—in an email, on Facebook or on Twitter! Or, you can tell your friends to enter your email address in the referral box when they sign up. 

If a new Extrabux member enters your email address in the referral box during signup or joins Extrabux within 7 days after clicking your link, we'll add $5 cash to your Extrabux account. Your $5 bonus for referring a friend is Pending until your friend makes a purchase over $5 and the cash back earnings exceed $1 that becomes Available. Plus, each time your friends shop we match 5% of their earnings and give it to you for an entire year! You can refer as many people as you like. Self-referrals are not allowed. 

Your $5 bonus for referring a friend is Pending until your friend makes a purchase over $5 and the cash back earnings exceed $1 that becomes Available. Your 5% earnings on a friend's cash back is Pending until your friend's cash back becomes Available (90 days). 

When you refer a friend to Extrabux you will also earn an extra 5% on the cash back your friend earns for an entire year, which comes from our pocket, not your friend's. Your 5% bonus on a friend's purchases will post to your account every time your friend makes a purchase.  

You can view how many friends have signed up by visiting your My Friends page. 

When the Extrabux browser extension is added to Chrome, you can shop online and earn cash back automatically without having to visit Extrabux.com first.

Click the Extrabux icon in the top right of your browser, and make sure you're logged in. Then visit a store's website, and look for the green dot on the Extrabux icon. If you see the green dot, there's nothing left for you to do! Simply make a purchase, and your cash back will track automatically! If you see a yellow dot on the Extrabux icon, you must click the Activate Cash Back link from the Extrabux icon dropdown before your cash back will track. Also, in Google, Yahoo and Bing search results, the Extrabux browser extension will display an icon next to Extrabux stores so you can easily see where to earn cash back! 

Nope, the Extrabux browser extension will remain inactive when you visit a store from another cash back site so that it does not interfere.

Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=113907 

Yes, probably. When you requested payment, we automatically sent you an email letting you know that we'd soon be sending your payment. That email contained a link that allows you to cancel your payment request. Click that link to cancel the payment request. Then visit Account Settings to update your preferred payment method. You can then request payment again. Note: if we have already processed your payment request by the time you click the Cancel link, it is too late, and we cannot change the payment destination. 

If the status on your cash back just changed to "Paid", your payment should be in your PayPal account within 24-48 hours. If the status has been "Paid" for longer than 48 hours and you haven't received the payment, please contact us at payments@extrabux.com. We can track the payment and let you know its status. It is possible that your PayPal account is not configured correctly. If that is the case, we can provide you with the PayPal Transaction ID and you can contact PayPal to find out why the payment hasn't yet shown up in your account. 

First, you need to check with PayPal to determine what changes you need to make to be able to accept the payment. If your payment is "Denied" or "Unclaimed" for 30 days, PayPal will send the funds back to Extrabux. We can resend the payment once your PayPal account is setup to receive them, or we can send the payment to a different PayPal account. Alternatively, if you have a U.S. mailing address to send a check to, you can choose that option instead. Please contact us at payments@extrabux.com. Remember that we can't resend the payment until the first payment has been returned to Extrabux through PayPal. PayPal payments are paid in USD (U.S. Dollars). You will need to make sure you have followed PayPal's procedures to confirm your account and verify that it is authorized to accept foreign currencies. Otherwise your PayPal payment may be delayed by PayPal. 

Extrabux does not send checks outside of the United States. International payments are processed exclusively with PayPal or other methods.

We realize that it is possible for checks to not make it to the right delivery address or to become somehow destroyed, and we’re here to help. If your Check is ever missing, lost, destroyed or expired, we are happy to issue a replacement. It can take up to 21 days from the pay-date for our check to reach your address before contacting Customer Service for further assistance.  

Visit Account Setting to change your payout method into Amazon.com eGift Card. Once you have requested your cash back as an Amazon.com eGift Card, it will be delivered directly to your inbox via email within 24-48 hours after your account is marked "Paid". And the 3% bonus will be added to your account. Amazon.com eGift Card may only be redeemed on the Amazon.com website, towards the purchase of eligible goods and services provided by Amazon.com. 

In order to speed up the payment process, we simplify withdrawals. PayPal and Check payments can be cashed in multiples of $10. Amazon.com Gift Cards allow for set denominations such as $25, $50, $100, and $200. Withdrawal denomination can Select One at a time, no quantity restriction. We will put more effort to speed up the payment process and keep your accounts secure.

Security is very important to us. We want to be sure that your earnings go to you and not to anybody else. Therefore, whenever you want to change your payment method, you'll need to confirm that you are the owner of the account.

Here is how it works: 

Step 1: When you begin the process of updating your payment method, we will email you a temporary security code.
Step 2: Use that code to enable the editing of your payment method.
Step 3: Update your payment method. 

Note: 

1. If you click again to send the security code, the previously sent will be automatically invalidated; 
   
2. If you close the current page, your security code will automatically expire.