FAQ
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Why doesn't my cash back show up after I complete my purchase?What's the difference between Pending and Available cash back?How long does it take for cash back to become Available?How do I receive my cash back payments?My cash back says it is "Paid" but I haven't received my paypal payment yet. What happened?Earning Cash Back
Why does one of my purchases cashback "unconfirmed"?Why does one of my purchases have a status of "canceled"?How to "Add Purchase" manually?Why is my order inquiry rejected?Which stores do not allow "Add Purchase"?What is a "beta" feature?What's the catch?How can I ensure Cash Back Shopping with AdBlock or Adblock Plus installed?Is there any software or settings that can keep me from earning cash back?How do I make sure I always earn cash back? (DO's and DON'Ts)Can I use or buy a gift certificate and still get cash back?Can I use coupons not provided by Extrabux and still get cash back?Can I earn cash back on Extrabux if I don't live in the United States?How do I receive my cash back payments?How long does it take for cash back to become Available?Why does one of my purchases have a status of "Pending and unconfirmed"?What's the difference between Pending and Available cash back?Am I buying directly from Extrabux?Why doesn't my cash back show up after I complete my purchase?Do I have to visit Extrabux every time before I shop to earn cash back?What is cash back?Understanding My Account
I can't add my email or mobile number, what should I do?Is Cashback Boost Card, Cashback Boost Card Sitewide and Friend Power Card stackable?How to add extrabux.com to safe senders?How does Welcome Bonus work?I would like to delete my Extrabux account. What should I do?Cash back in my account is listed as Unavailable. What does that mean?How do I change my payment method?I forgot my password. What should I do?How do I change my Extrabux password?How do I change my Extrabux email address?How can I edit or remove a purchase that I added?Is my shopping information secure?Do I need an account to use Extrabux?Invite Friends
I sent my referral link to all of my friends. How can I view how many of them have signed up?How does the 5% Cash Back Bonus work?When does my cash back from a friend's purchase become Available?What are the rules for referring friends?How do I refer friends to Extrabux?Can I refer my friends to Extrabux?Browser Extension
How do I remove the Extrabux browser extension?Will the Extrabux browser extension overwrite the tracking of other cash back sites?How does the Extrabux browser extension work?What is the Extrabux browser extension?Cash Back Payments
Why can't I Withdraw my full Account Balance?Why need verification code when carry out operation related to the security of account?How do I request my Amazon.com eGift Card？What if my check does not get delivered correctly via the postal mail?I live outside the US can I still get a check via the postal mail?My cash back says it is "Paid" but I haven't received my paypal payment yet. What happened?My PayPal payment was Denied. What can I do?I just submitted my payment request. Can I change my PayPal email address or select a different meth