Is there any software or settings that can keep me from earning cash back?

Security software, such as Kaspersky or other protection software, which can block the tracking cookies Extrabux uses to earn credit for your order. If you are using this type of software you will need to ensure that it is set up to allow cookies from Extrabux and our partner sites. Similarly, if using a firewall such as Zone Alarm, Norton Internet Security or some other such Firewall, then you need to keep the "Ad Blocking" turned off. 

Some toolbars can redirect the credit to another affiliate. If you have any toolbars installed you may need to check and see if they are linked to any other shopping rewards or coupon sites. 

The use of a browser that does not allow the creation of cookies. Extrabux highly recommends the use of Internet Explorer, Mozilla Firefox, Google Chrome or Safari. Due to the number of third party browsers available we cannot verify that any outside of the ones mentioned here will work properly with the Extrabux program. 

Using a browser's "Private Browsing" feature at any point in the shopping process can render your purchase ineligible for cash back. 

Lastly, there are spyware or adware programs which can cause your online shopping to be reported as having come from another company. There are many free detection, removal and protection programs you can download online to protect you from and check for spyware or adware.