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Mint Mobile Review: Plans, Coverage, Pros/Cons and Customer Reviews 2024

Mint Mobile Review: Plans, Coverage, Pros/Cons and Customer Reviews 2024

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    How can you cut that cellular bill down to the cheapest possible option and not lose all of the features you’ve come to depend on?If you want to choose a cheap phone carrier for your wireless service,the prepaid wireless carriers may be a great option.Prepaid wireless providers offer a different approach to service, keeping costs low while still giving you everything you need.When it comes to talking about cheap cell phone prepaid wireless carriers,Mint Mobile is the new cool kid on the block.

    Mint Mobile is a cheap prepaid carrier that's making a lot of waves right now. High profile ad campaigns, competitive monthly rates, and word of mouth has meant this fairly new company looks poised to corner the cheap cell phone plans market.With prepaid wireless providers like Mint Mobile, what you see is what you get.Instead of paying at the end of each month for the talk, texts, and data you used, you instead pay upfront for the talk, texts, and data you plan to use.

    Does Mint Mobile have good connection?What network does Mint Mobile use?Who is Mint Mobile owned by?Does Mint Mobile price go up after 3 months?In this guide,we've compiled this summary of everything potential Mint customer need to know, from Mint's coverage and plans to devices the network supports. Here's the lowdown.

Cover Photo:mintmobile.com
 

What is Mint Mobile?

Mint Mobile is an online-only, prepaid mobile virtual network operator (MVNO) t.The service runs on T-Mobile’s network and utilizes its cell phone towers, including 5G at no extra charge. Mint Mobile was first launched in 2015 as “Mint SIM.” They rebranded to Mint Mobile in 2018 and now partially owned by Deadpool himself (Ryan Reynolds).Actor Ryan Reynolds is not just a spokesperson for Mint Mobile. He’s an owner.Reynolds purchased an ownership stake in Mint Mobile in November 2019. In a press release, Mint said that “Reynolds will help with Mint’s communications and marketing efforts as well as strategic decision-making.”

Mint’s plans are some of the most affordable in the industry. You can think of them like the Costco of prepaid carriers. The more you buy, or in this case the longer you sign up for, the better overall price you get on your cell service. 

Mint Mobile has been recognized within the industry and has gained a positive reputation. Its wide variety of service offerings include fixed and unlimited data plans, family plans, international calling and roaming, and Wi-Fi calling and texting.

Mint Mobile Pros and Cons

ProsCons
  • No contracts

  • Cheap prices

  • The plans are simple

  • Friendly customer service

  • Generous data allowances

  • Works with most unlocked phones

  • Risk-free trial

  • Good international calling rates

  • Data speeds prone to slowing in areas of network congestion

  • No Mint Mobile stores—online only

  • Best savings reserved for longer bulk purchases, resulting in higher upfront costs

  • No family plans

Mint Mobile Customer Reviews

Mint has gotten favorable feedback for its inexpensive rates and simple user experience. Mint Mobile holds a Facebook rating of 4.8 stars out of five with 80% of all users rating the service as 'excellent' (top marks) overall. With over 17,000+ reviews , we'd say that's a pretty good gauge of how customers feel about the service as a whole right now. 

Other treasure troves of useful customer feedback can be found over at Amazon and Google.As expected, most customers are particularly happy with the amount of money they're saving versus going with one of the bigger carriers.Generally speaking, customers at these sites are pretty happy with Mint Mobile. 

  • Google Users Rating: 4.5/5

  • Facebook Users Rating: 4.8/5

  • Amaozn Users Rating: 4.3/5

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Source:mintmobile.com

Mint Mobile reviews from three real customers:

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Source:mintmobile.com

Mint Mobile Plans and Pricing

Mint offers data plans featuring 4GB, 10GB, 15GB and unlimited buckets of data.All plans come with unlimited text and talk, so you will never have to pay anything extra for using those features. However, the difference in pricing between the plans comes down to how much data you plan on using each month. Mint Mobile will simply slow down your data speeds until the month resets, at which point you will be back to normal.

Mint Mobile doesn’t have a monthly payment option. Its plans are either for three months, six months or 12 months.The longer the package, the lower the monthly rate. Your first three months are charged at the lowest rate for your plan, after which you can renew with any of the packages at the higher renewal rate. If you plan on staying with Mint for a long time, renewing at the 12-month rate will save you the most money—but you’ll also be paying for all 12 months upfront.

PlanInclusions3-Month Renewal6-Month Renewal12-Month Renewal
4GB Data Plan
  • 4GB full speed data

  • Unlimited talk & text

  • Free calling to Mex & Can

  • Free mobile hotspot

  • 5G & 4G LTE

  • Wifi calling & text

  • Free 3-in-1 SIM card

$15/mo
$20/mo$15/mo
10GB Data Plan
  • 10GB full speed data

  • Unlimited talk & text

  • Free calling to Mex & Can

  • Free mobile hotspot

  • 5G & 4G LTE

  • Wifi calling & text

  • Free 3-in-1 SIM card

$20/mo$25/mo$20/mo
15GB Data Plan
  • 15GB full speed data

  • Unlimited talk & text

  • Free calling to Mex & Can

  • Free mobile hotspot

  • 5G & 4G LTE

  • Wifi calling & text

  • Free 3-in-1 SIM card

$25/mo$35/mo$25/mo
Unlimited Data Plan
  • Unlimited data

  • Unlimited talk & text

  • Free calling to Mex & Can

  • Free mobile hotspot

  • 5G & 4G LTE

  • Wifi calling & text

  • Free 3-in-1 SIM card

$30/mo$35/mo$30/mo

>>Click here to view plan details

Which Mint Mobile Plan Should You Get?

  • The Budget-Friendly Choice: 4GB Plan

  • The Popular Choice: Unlimited Plan

  • The Middle Ground Choice: 10GB Plan

Current Coupons & Deals

  1. Sign up and save up to 44% with Mint new customer offers.

  2. UNLIMITED talk & text for just $15/mo for 55+.Click here to view details.

  3. Get 3 FREE months of service with any phone purchase.Click here to view details.

How Do I Get Mint Mobile Cell Phone Service?

Mint Mobile is ideal for shoppers who prefer to do business online. The company doesn’t have a brick-and-mortar location but customer service is available online and by phone.

For the most part, everything you will need to do is done on the website and can be done by you. From selecting a plan to finalizing the purchase, the entire process is streamlined and easy to follow so you shouldn’t have any issues. Your SIM card kit will be mailed directly to your address, and once you receive it you simply pop it into your phone and you’re good to go. 

  1. Visit the Mint Mobile website to browse plans and checkout online.

  2. After you have set up your service online, a three-in-one SIM card will arrive in the mail two to three shipping days following your purchase. Devices that are eligible for an eSIM card can be activated digitally without the need for a physical SIM card.

  3. Insert the SIM card into your phone to access the Mint Mobile network.

Saving Tip: 

If you want to buy phone plan online on Mint Mobile,don't forget to sign up at Extrabux.com,then you can enjoy $10 Super Cash Back on your order from Extrabux! Sign-Up Bonus: Free to join it & get $20 welcome bonus!  

What is Extrabux

Founded in 2006, Extrabux is one of the top three cashback websites in the US. It has more than 200,000 users worldwide and has cooperated with 6,000+ Chinese and foreign e-commerce websites to provide up to 30% cashback! At Extrabux, you can enjoy convenient rebates and cash withdrawals, the most up-to-date product offers, and reliable customer support.

When you click Extrabux link to a store's website, Extrabux earn a sales commission from that store on everything you purchase.  Extrabux pass the majority of this commission back to you as Cash Back. Extrabux has both cashback and ‘super cashback’ offers, some of which give you up to 30% back. And there's a generous $20 bonus for signing up, although you'll only receive this in $5 chunks as you earn more cashback by using the site. You can also get a $5 bonus for referring a friend, plus 5% on the cash back they earn in the future. You can receive the money through PayPal, check, or credit card credit and so on. 

How Do You Earn Cash Back from Mint Mobile?

Step 1: Join Extrabux for Free

If you want to get a high cashback in Extrabux smoothly, you need to register an account first.  You can quickly complete the registration by providing your email or mobile phone number and then set a password.  After completing registration, a $20 welcome bonus will put into your personal account!

Step 2: Finding Mint Mobile on Extrabux

Enter "Mint Mobile" in the search field in the upper right corner of the homepage to find the merchant, and then click merchant name to visit its cashback page.

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Step 3: Click the "Start Shopping" button from the store page

Click the "Start Shopping" button from the Mint Mobile cashback page. You are then redirected to the Mint Mobile shopping site.

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Step 4: Complete Your Purchase at the Mint Mobile's Website

Once you have found items to purchase on Mint Mobile's website, checkout normally (such as entering promo codes or gift certificate numbers, if any).

Step 5: In 1-7 days, your cash back will be added to your Extrabux account!

Mint Mobile Covergae

Mint uses T-Mobile’s 4G LTE and 5G networks for coverage. You get the exact same coverage as regular T-Mobile customers on the native T-Mobile network.Simply put, if you happen to get good T-Mobile coverage then you'll be good-to-go with Mint Mobile.

Mint Mobile are able to offer impressive and reliable nationwide coverage for the majority of Americans to enjoy. Sure, there may be some areas that aren’t able to connect as easily, and some rural locations may not be able to get service, but for the most part this is a non-issue that shouldn’t impact your ability to use your phone when you want to.

Mint provides a map on its website that will help you determine if the service will work for you. 

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Source:mintmobile.com

Unlike other providers that want to charge you extra for the ability to access 5G service, Mint Mobile includes 5G with every single plan. You will never have to pay more in order to enjoy the fastest network possible, and your phone, if capable, will automatically connect to whatever is quickest where you are located. 

Coverage maps can be unreliable. If you’re unsure about T-Mobile’s coverage where you live,enter your ZIP code on Mint’s website to confirm voice and data coverage where you live, work and travel.

One thing to keep in mind: while you benefit from T-Mobile coverage, you aren’t guaranteed the same T-Mobile service. You'll likely enjoy fast and adequate data most of the time, but may encounter instances of sluggish speeds. Like all the major carriers, T-Mobile reserves bandwidth for customers who purchase plans directly through them. In times of heavy network congestion, your data could be slowed—or "deprioritized"—in favor of those customers.

Mint Mobile Phone Selection

All phones compatible with the GSM networks (AT&T, T-Mobile) should be fully compatible with Mint Mobile, granted they're unlocked. To get specific, you want your phone to support T-Mobile’s LTE and 5G bands. The more antenna bands your phone has, the better your data speeds and signal strength will generally be. 

Here are T-Mobile’s 4G LTE bands and 5G bands, with the primary bands in bold:

  • T-Mobile LTE bands: 2, 4, 12, 25, 26, 41, 66, 71

  • T-Mobile 5G bands: n41, n71, n260, n261

You can always bring your compatible device to Mint.If you'd like to see whether your phone is compatible, then you can use this handy page over at the Mint site. All you will need to provide is your IMEI number, or, if you prefer, just the brand and model of your current phone.

Mint Mobile sells one of the largest selections of smartphones of any MVNO, including the newest Apple iPhone and Samsung Galaxy S-series, as well as several midrange/budget models like the iPhone SE and Google Pixel 4a. You can purchase a Mint Mobile phone outright or on monthly payments with Affirm—Mint’s third-party financing partner. Interest rates start at 0% but vary depending on your credit.

If you don’t want to bring your own phone, here are some of the devices available for purchase

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Source:mintmobile.com

Mint Mobile Customer Service

Mint Mobile is able to keep its prices low because it doesn’t have physical stores. For people who depend on in-person customer support, that’s going to be a drawback.Mint Mobile customer service has also had its fair share of negative (and positive) reviews across a number of sites.

While Mint Mobile is designed so you can easily do everything yourself, there may come a point where you have a question or simply are looking for additional information. When that happens, you can reach a live agent 7 days a week either by phone, or by using the chat feature on the website or on the app. Agents are always available to help you with whatever you need, and can sort out any issues or concerns you may be experiencing.

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Source:mintmobile.com

It easy to get started with this provider and the setup process is very simple, even if it’s your first time switching to a low-cost carrier. When you sign up, you’ll receive a colorful activation kit with instructions.

Mint also has video tutorials to help you activate your service and either transfer your number or request a new one.

If you need further assistance, the redesigned Mint app is the place to go. From there, you can get chat support or find the customer service phone number.

Elsewhere in the app, you can complete tasks like making a payment and changing your payment method.

Want to contact Mint Mobile?

Twitter@Mintmobile
Facebook https://www.facebook.com/MintMobileWireless/
Phone

Sales

Online only

Service

Email support@mintmobile.com or call 800-683-7392

Contact Pagehttps://www.mintmobile.com/faq
AppsiPhone, Android

Mint Mobile: Verdict

With Mint Mobile you get access to great service, impressive benefits, and nationwide coverage all for affordable monthly prices. Not only do you save money right away by switching to Mint, you will continue to save the longer you choose to stay with them and your loyalty is genuinely rewarded with smaller monthly payments.

If you're looking for an inexpensive, no-frills prepaid cell phone plan then the answer is definitely yes - Mint Mobile is absolutely worth it. As a service, it's definitely not the most feature-laden - especially when compared to rival carriers - but for sheer value, it definitely takes some beating.Again, Mint is ideal for those who know that T-Mobile's coverage is good enough for them.

Who it's for:

  • If you can pay for a few months upfront

  • If you need a lot of data

  • If you have an unlocked phone

  • If you have great T-Mobile coverage

  • If you only have one or two lines

Who it isn't for:

  • If you need multi-line discounts

  • If you only have the budget for a single month at a time

  • If you have poor T-Mobile coverage

  • If you need priority data on the network

Mint Mobile FAQ


1.Is Mint Mobile’s unlimited plan truly unlimited?

No, Mint Mobile’s unlimited plan is not truly unlimited. It includes 35GB of high-speed data before your speeds are slowed to 2G speeds (128Kbps).

Cisco’s annual internet report shows that 82% of users consume less than 20GB of data per month. 

That means plans with 20GB-35GB, like Mint Mobile’s plan, would effectively feel like an unlimited plan for most average consumers. You could use your phone as much as you normally would and would never notice your speeds slowed down.  

So for at least 82% of you reading this right now, Mint Mobile’s unlimited plan could actually be a great option for you. It would meet your needs for a price that’s under half the cost of T-Mobile’s $70 Magenta plan. You’d save over $400 per year. 

2.Does Mint Mobile offer family plans?

No, Mint Mobile doesn’t offer any special family plans or family discounts at this time. Instead, they offer something called Mint Family, which is where you can manage multiple individual Mint Mobile plans from a single account. 

3.Does Mint Mobile support international service?

Calls and texts to Mexico and Canada are free on all plans. If you want to call other countries, you'll need to add money to your Mint Mobile account and pay per minute or text.

4.Does Mint Mobile support 5G?

Yes, it uses T-Mobile's 5G network, which means that if your phone supports it, you should see the 5G signal on the top-right of your phone. 

5.Does Mint Mobile Offer a Trial Period?

Mint Mobile offers a seven-day trial period that features 250 MB of data, 250 text messages, 250 minutes, and a three-in-one SIM card. Customers can use the trial on their own phone but must use a temporary number provided to them by Mint Mobile. The trial won’t interfere with your current carrier’s service. If you’re happy with the experience, you can upgrade to a Mint Mobile plan using a $5 discount.

6.Does Mint Mobile Offer a Money-Back Guarantee?

All purchases made on the Mint Mobile website or app have a seven-day money-back guarantee. If you’re unhappy with the service or have a change of heart, you can cancel for any reason within the seven days of activation for a full refund, including fees and taxes. 

7.Can I keep my number when switching to Mint Mobile?

Yes, you can always keep your number when switching to a different provider.

8.How much do international calls cost?

A full list of Mint Mobile's international calling rates per country/city is available here:https://www.mintmobile.com/international-rates/

9.What towers does Mint Mobile use?

Mint Mobile runs on T-Mobile's GSM network and offer GSM SIM cards for incoming phones.

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