Why doesn't my cash back show up after I complete my purchase?
Even though your cash back doesn't appear immediately, don't worry, you are still earning cash back. It typically takes 1-7 days for your cash back to appear in your Extrabux account
. Some stores, however, can take as long as 20 days to notify us of your purchase. As soon as the store notifies us, Extrabux will email you to let you know that you have earned cash back. If it has been longer than 7 days and your cash back hasn't posted, please Contact Us
with subject: Where is My Cash Back?
What's the difference between Pending, Available, Processing and Paid cash back?
Pending cash back are your earnings that cannot yet be withdrawn because the return time (90 days) on those purchases has not yet passed. Once the 90 day return time passes, the cash back for those purchases becomes Available and cash back can be withdrawn ($10 Available minimum). After you choose to receive a cash back payment, the cash back is Processing until it is Paid (usually within 5 business days).
How long does it take for cash back to become Available?
Your cash back earnings will post to your account
1-7 days after your purchase, but the cash back for the purchase will not be Available for payment until 90 days after the purchase. After 90 days, your cash back becomes Available and you can receive a payment. We require 90 days because most stores take up to 90 days to report returns and order cancellations.
How do I receive my cash back payments?
Once you have earned at least $10 Available cash back and made at least one purchase, you can receive a cash back payment. To request a payment, first select a payment method
, and then log in to your Extrabux account
and click the "Request Payment button. You can receive cash back payments via check in the mail or through PayPal. We also give you the option of donating your cash back to a charity. Payments are typically sent within 5 business days.
Can I use coupons not provided by Extrabux and still get cash back?
Not usually. If you use a coupon not provided by Extrabux, you may not be eligible to earn cash back on the purchase. Even coupon codes you receive in an email or regular mail directly from the store can invalidate your cash back. The stores oftentimes use coupon codes to determine the source of the order. So even if you click through Extrabux, but use a coupon code not found on Extrabux, the store will credit the order to the source of the coupon code and not Extrabux. It's best to check the Extrabux store page to see if there is a similar code available that you can use and still get cash back. If not, we always suggest you find the best deal for you.
Can I earn cash back on Extrabux if I don't live in the United States?
Yes! No matter what country you live in, you can earn cash back. Please keep in mind that Extrabux only mails cash back checks to users with a United States mailing address. If you live outside of the United States, you can still get paid via PayPal or donate your cash back to a charity.
What's the catch?
There really is no catch. You will never be charged any hidden fees. We will never ask for your credit card information. We will never sell your personal information. Extrabux is 110% free... really, it is! We pay you cash back every time you shop online through Extrabux.