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Ooni Reviews

I've had a few issues with my Ooni oven, but every time the team has come to the rescue. Great service, caring, human support. Love them..Unreal oven and literally the best customer support I've ever had..The most friendly staff I’ve emailed. Its easy to understand the delays in responding. The replies I get are always personal, knowledgeable and professional.. Those are part of 34 Ooni reviews. The latest review from Trustpilot - While I understand the source of frustration from some of the negative reviews, overall I have felt that the current shipping delays are very reasonable expectations at this time, and that Ooni has done a tremendous job at communicating these delays throughout the process. After reaching out via chat a week after placing our order, customer service representatives have consistently followed up with us in the estimated time frames they have provided in their initial inquiry responses. Again, while these responses are not immediate, they are very reasonable given the circumstances of the times we are living through. Again, I understand how frustrated some are to get their pizza ovens. However, from our perspective, Ooni has been terrific in responding to questions, providing clear expectations, and doing everything they can to ensure we are making delicious pizza as soon as possible. Thank you and keep up the great work!. There are 20 excellent reviews. 0 of customers rate great. But there are almost 14 of people rate bad.