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National Car Rental Reviews
I have used National 2 times both in DK and in Spain and both have been a wonderful experience. I already booked them for my next trip to Denmark in November.... Those are part of 7 National Car Rental reviews. The latest review from Trustpilot - Booked a car with National for Villahermosa airport in Mexico for 24th November 2019. I arrived at the airport only to be met by their agent saying that the car I booked was not available and that they had no other cars available at all, and I had to request a full refund through the booking website. The booking website refused a refund saying they only provide partial refunds even though no service was provided. I attempted a chargeback only for it to be refused as National claimed it was a no-show and denied that no cars where available. National acted very dishonestly and the booking company holidayautos.com can not be trusted to honour service obligations. I had to book a car with another rental company costing even more, plus the original booking amount that was lost. Not only should the car I booked have been available, or at the very least an alternative, National should also be honest about this when trying to get a refund for services not provided! DO NOT EVER BOOK WITH NATIONAL OR HOLIDAYAUTOS.. There are 2 excellent reviews. 1 of customers rate great. But there are almost 4 of people rate bad.