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Hayneedle Reviews

I can't believe that some people are not satisfied with the fountain. It was securely packaged and the shipping was quick. I love it. It has enough water flow to be heard from a distance. Relaxing to listen to and look at..I recently bought a hope chest from Hayneedle and other than the delivery being a couple of days late which is not their fault. The hope chest is BEAUTIFUL!! The condition is excellent and it was easy to put together. I am impressed with this company..While I must admit they sent the wrong item first and the return was a half hour phone call, the customer service was great. They were able to ship the correct dresser and take the old one away when it arrived. Customer service has improved tremendously!. Those are part of 170 Hayneedle reviews. The latest review from Trustpilot - I tried to order end tables but received a cancellation due to "authorization" problems. When I called I was told that it was a problem with my billing & shipping addresses being different but that it would be resolved the next day. It wasn't, so I called again. This time I was told to check with my credit card company. I did; no problem there. Called a third time to finally be told they do not ship to an rv park so my order would not be honored. Well, needless to say, another company got my money, I got my tables & hayneedle will never get another order from me. There are 19 excellent reviews. 16 of customers rate great. But there are almost 135 of people rate bad.