Hotels.com does not pay cashback on flights or any other line of business except completed hotel and package stays.
Hotels.com does not pay cashback on the redemption of Gift Cards.
International Points of Sales are ineligible for cashback, and are tracked via the "Other Non US/CA" action.
Cashback/points/miles will be credited only for completed, eligible hotel stays. Please note that due to COVID-19, there may be a delay in your Cashback/points/miles being credited to you. Hotels.com appreciates your patience during this time and will update when they can.